Note: New donators or Paypal Transactions do not qualify for instant processing. If your donation was not instantly processed, then you must open a support ticket for manual processing, which takes 12-48 hours.
Note 2: Any questions or concerns? Please open a support ticket to speak with one of our staff members!
To view the items available via donation please speak with our Donation Girl NPC found in the main town of Caspen. Additionally, you can try out and preview any item before buying it by visiting our Fitting Room.
If you are not satisfied with your donation to the server and would like to receive a refund on your donation, you can contact the administrator within 30 days of your donation to arrange a refund. All the items purchased using donation credits must be in your account in order to be able to receive a refund. Refunds usually take 3-5 business days to be processed and for the money to return to your financial institution.