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GM Freia

Gamemaster
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GM Freia last won the day on November 1

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About GM Freia

  • Rank
    Chief Game Master
  • Birthday 10/04/1919

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    Stalker

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  1. HI GM, my character was banned for farming my own char. After many years of returning back to RO, how would i even remember/know that this action is banned? Hopefully, it is not assumed that all players should read the entire forum to find out what action is banned before playing the game. Wouldn't it be better to set it in the system, that if farming is detected, a notice/alert/warning would appear or the gains would be negated?

    I am just suggesting some solutions, to make this a more friendly server. 

    After returning, donated 51USD, and then realised cant get hero weapon C, send several support tickets but no reply from GM. Although theres a forum reply, but still i did not get my hero weapon C and now warlock already hero level B. then i realised heimer ask me to get 200 honor kills, but while doing so got banned as a result, without notice. worse still, realised 200 honor kills already not required, but heimer still ask me to do it ........  

    Although just coming back for barely a week, i met several in game players, whom are really friendly, and guided me back and reorientated me to the server. i hope the system in place can be more friendly too --- to returning old dreamerro players. 

    Thanks.

    1. GM Freia

      GM Freia

      Quote

      Hopefully, it is not assumed that all players should read the entire forum to find out what action is banned before playing the game.

      If you are an old player, you would know our rules.

      Quote

      Players are advised to keep themselves informed of these rules as you play the game, and ignorance of the rules will not be entertained as an acceptable excuse for breaking them. Should you keep yourself aware, we believe that your time here at our server will remain enjoyable

      You should know our rules before you start playing.

      The rules aren't on forums, they are on the main site. http://playdreamerro.com/?module=pages&action=content&path=gamerules

      Quote

      Wouldn't it be better to set it in the system, that if farming is detected, a notice/alert/warning would appear or the gains would be negated?

      It would be too complex to put a new system into a larger system like DRO, just stay away from problems like that. Several warning messages circulate through the server (automatically) to keep players update about our rules, so do it from now on.

      Quote

      then realised cant get hero weapon C, send several support tickets but no reply from GM. Although theres a forum reply, but still i did not get my hero weapon C and now warlock already hero level B. then i realised heimer ask me to get 200 honor kills, but while doing so got banned as a result, without notice. worse still, realised 200 honor kills already not required, but heimer still ask me to do it ........  

      About the quests you should have read and researched about it before you get started, we have several guides here on forums about all our quests. Your ticket has already been answered and we are waiting for a response.

      My advice from now on is: read everything before starting something and keep you update about our rules.

    2. Aan

      Aan

      Well about the heimer, GM should fix it also. its been some years, and still not Fixed. Its not only his fault.
      I hope he dont get permanent ban~

    3. GM Shuvi

      GM Shuvi

      It's a temp ban. Unfortunately we can't let it go because if we do, people who abuse the system this way will use similar reason to get away with it. We understand if you aren't aware about the rules however as our chief said, it's really important to be aware of the rules because ignorance of it is not an excuse. When you go in any country, it's important to know the custom and rules about that country else regardless of your reason you might end up in jail.

      Putting a system that will disable players from same IP to join in same arena will only cause too much inconvenience for legit players who play with their couple, siblings or friends. We don't want to cause inconvenience to legit players especially when we know that even if we put a system, abusers will find ways to bypass it using proxy etc.

       

  2. hi GM,

    Would you point me to the person incharge of support ticket. I have two pending support ticket for answers: 

    #328013 - I am unable to donate. 

    # 253804 i am unable to receive hero level C weapon ARC Wand

    Would really appreciate your help! 

     

    Thank you! 🙂 

     

  3. GM Freia

    I forgot my SECURITY CODE

    Hello there! If you still have access to the e-mail address registered to the account, you may use our main site to recover your security PIN code. It will be sent directly to your e-mail address after you click submit. LINK: http://playdreamerro.com/?module=account&action=recoverpin If you do not have access to the email registered to the account, we will not be able to recover the PIN number for you. You will have to answer the in-game recovery question or regain access into your e-mail before you recover your PIN. Let me know if there is anything else I can do for you.
  4. GM Freia

    GUIA HERO QUEST EN SPANISH!!

    Muy buena la guía! Excelente trabajo
  5. GM Freia

    WHY MY ACCOUNT PERMANTENTLY BANNED????????????

    All right, if u need anything else PM me. Closing.
  6. GM Freia

    WHY MY ACCOUNT PERMANTENTLY BANNED????????????

    I ask your friend to create a ban appeal, after that I'll tell you exactly what happened. My apologies, at my first post, I confused you with another person who was unban. Either way, you've been banned for doing exactly what GM Shuvi said. Waiting for Appeal. Thanks.
  7. GM Freia

    WHY MY ACCOUNT PERMANTENTLY BANNED????????????

    Haze unban your acct. Everything's solved.
  8. hello gm...question??? why is my accounts permanently banned?? answer asap thx!!!!!

  9. GM Freia

    Rules of public Channels

    I think you're making a big mistake by saying this, you can't judge (me or any staff) who you don't really know. I just told you what I look and read in your comments, no mistakes were made in Edrick's case, this should be dealt with in the ban appeal section if he feels right to do so. Soooo you don't respect me or trust me/Shuvi/any staff, just because we didn't agree with your point of view, "apologizing" for a case that doesn't concern you. No one here is against you, I just found odd you say "we" cuzz you are part of the GM team. I repeat what I said, in that strictly case, several warnings were given and the punishment was applied correctly, so no need to apologize here for an "error" backhand committed by the GM team, especially knowing that he does it on purpose every time. I'd like to deal with this privately, I have trusted a "position" to you and that isn't how any issue is resolved. Topic closed, no sense to keep a discussion like this.
  10. GM Freia

    Rules of public Channels

    Hello, This topic isn't for discussions like this. Everyone here has points of view, right or wrong depends on us GMs deciding what to do and when to do it (within or outside the scope of the rules). The rule is only to alert players about this, as GM Shuvi quoted "The GM Team reserves the right to exact punishment if they feel certain kinds of behavior is abusive under the scope of the The server owner also reserves the right to modify the rules without prior notice." I've been alerting players to this like a long time, some of them like Edrick continue to do so, sadly. Ame, you have no right to say "we" without ask for us GMs if we agree with your words, you don't speak for the entire GM team. Isolated cases will be dealt with in the Ban Appeal section, nothing more.
  11. GM Freia

    Rules of public Channels

    Due to discussions and different points of view, we will now implement a new rule for all channels (#main, #support, #trade). Single channel rule: Note: All rules regarding the politeness, advertisement and types of violations described in all rules must be observed. The channels were made for better communication with all players, this should be maintained as a priority and due respect. Anything different to this statement will be deemed an offense. 1. All channels should be used the native language of the server (English), parallel conversations on another language will not be allowed. 1.a) #main - It should be used strictly for player communication. Will not be allowed: spamming, teasing, cursing, toxic comments to other players or group of players. Any type of disrespect will also not be allowed, either for players or staff members. 1.b) #support - Restricted channel to ask questions to everything related to the server. It can be used to help and answer questions from players, different things to this statement will not be allowed. 1.c) #trade - Used only for B/T/S and services, different things to this statement will not be allowed. Punishment: 1st Offense: Warn by any player or staff member. 2nd Offense: 3 days ban from the channel. 3rd+ Offense: 1 week ban from the channel. Note 2: If you got banned, you can create an appeal for it. All cases will be examined exclusively by an appeal. This rule is directly linked to rule 8 and may have consequences for the player. If the GMs can't ban the player because of the name, the punishment will be more severe. Any changes will be made without notice, be constantly aware.
  12. GM Freia

    [New] HA PvP Race Price Bug

    I think this has been fixed, no one else has reported a similar problem.
  13. GM Freia

    [New] HA PvP Race Price Bug

    @HaZe
  14.  

    I need help, today I entered my account again after a time of being absent, and I realized that I do not have my items that I do? I mean the wings of the beginning and the zenny among other things that according to memory I had, you can help me please my name in the game is julietta.

    1. GM Freia

      GM Freia

      Hello, 

      You can send a support ticket that maybe Haze can help you. http://playdreamerro.com/support/

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