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GM Freia

Changes on Forums and Staff Team

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Hello Dreamers!

After a long conversation with all our Support team, we decided to reinvent some concepts, one of them and what will be spoken here is Departments. We divide our team into departments that will be very specific to each type of tasks or jobs.

Listed here our new departments:

  • Development DepartmentDepartment responsible for analyzing and developing any kind of updates, fix/repair bugs, adjustments or new stuffs on DRO. Department Leader: GM Sadie.
  1. Game Player Consultants Sub-DepartmentThis sub-department is branch of the Development Department, where will be worked any type of discussions/agreements on balancing classes, skills, PvP-PvE area and any kind of game updates, everyone on this department will work together under the leadership of GM Sadie. Department Leader: GM Oromis.
  2. Events Department: This department is branch of the Development Department, which will be developed and created new things related to events (automated, manual or seasonal) and will be responsible for making any kind of daily events. Department Leader: GM Shimizu.
  • Support and Control Department: Department responsible for all control and support of in-game and forums players. Department Leader: GM Freia.
  1. Tech/Support Sub-Department: This sub-department is branch of the Support and Control Department, we offer on this department any kind of support/tech issues on DRO and RO, everyone on this department will work together under the leadership of GM Freia. Department Leader: GM Chronos.
  2. Police and Control Sub-Department: This sub-department is branch of the Support and Control Department, police sub-department will be responsible for reporting, investigating and catching any type of player breaking DRO rules, everyone on this department will work together under the leadership of GM Freia. Department Leader: GM Ethan.

Each department will collaborate with the other, maintaining their respective line of work, so we GMs will be able to focus more on the designated areas for each one. The departments can be occupied by players who will be willing to help our server grow and they can devote a little of their time to helping other players. 

PS: All GMs not listed as leaders are already assigned to assist other departments, other peoples who could be a GMs will be inside any department as needed. All department leaders can be replaced as needed, so we can develop a good and constant work.

I am organizing a Hiring season to fill some positions left by the old Support Players and to relocate some in their respective departments. Everyone is invited to participate shortly in our hiring season, this will be the first of this new phase of the GM Team, so I'm very excited for our change!

Now let's talk about our change on forums.

We migrated a few sections within others to improve our view and some sections that were obsolete and we changed some other things.

  • We changed the Hello & Goodbye section into the General Discussion section.
  • We have created a large section called DreamerRO Support, containing: Bugs & Exploits section, Technical Difficulties section and Questions and Answers section, this way it is easier to find a support point.
  • New Suggestions & Skill Balancing section contains: Skills & Item Balancing section and Features Suggestions section, where you will find all suggestions and discussion about changes on our server, so the developer team can centralize all his work.
  • Report Section: We put a restriction like the Ban appeal section, you will only see your own topic here. There will be no other posts in here otherwise, why this? That way no one will create drama and encourage people to report things without fear of QQ and direct attacks, protecting the person's identity. If necessary we will contact someone reported in any case. In other words, only the staff can see the topics listed on the report section.

All these changes were needed to fit within our new team organization, so every change is welcome as well any constructive criticism.

It was time for us to take a new breath and innovate in some way, soon our administrator (Haze) will give details about our new update, which will surprise many of you and give veterans and newbies a new perspective in game! Stay tuned!

 

**A special thanks to GM Sadie who gave this brilliant idea about departments and the entire GM Team for all this.**

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Thx for giving us a quick update on that, glad that you guys were able to fix your issues and hope this new changes will bring more constructive and organized community idk if thats the right word to use lol. /no1

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Significantly more coverage on different sections of the server.

Players would also have an idea who to turn to if they have a specific inquiry.

Not to mention players can also directly contribute to server development.

god bless

here's to potential staff members 👾

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Very thankful for the update. Will stay vigilant for the opportunities as a support player and try to help out in any way i can.

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On 2/6/2019 at 3:27 AM, AmyRosePetal said:

Very thankful for the update. Will stay vigilant for the opportunities as a support player and try to help out in any way i can.

What!? sasamelow is now an SP?

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Update:

GM Oromis - Game Player Consultants Department Leader.

GM Ethan - Police/Control Department Leader.

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